Essential Skills for Employment

CLA can help with essential skills assessment, training and upgrading that potential employers are looking for in new employees.

Essential skills training increases confidence and enhances the skills needed for better job performance and success.

Essential skills training can include vaulable skills such as customer service, business etiquette, financial literacy, and more.

Develop the essential skills needed for a variety of careers

Learn important business and workplace skills such as:

  • Customer Service and Point-of-Sale (POS) Systems
  • Workplace Expectations,
  • Professionalism and Business Soft Skills
  • Budgeting, Financial Literacy & Retail Math
  • Communication in the Workplace
  • Productivity and Time Management
Customer service clerk
Point of Sale Photo by Blake Wisz on Unsplash

Customer Service & 

Point Of Sale Training

Have you ever wanted to work in a retail setting but are uncomfortable with the idea of handling money?

Our instructors can help you get comfortable with: 

  • Counting cash
  • Balancing a cash register
  • Preparation on how to use a point-of-sale (credit & debit) machine
  • Industry best practices